Terms & Conditions

Returns & Exchange Policy

  • There will be no cancellations, returns or exchanges once the order is confirmed.
  • Processing your orders will take up to 10 working days. 
  • No exchange unless the item has manufacturing defects.
  • Strictly no exchange or refund for used items.
  • No cash refunds.
  • Once the order has been given to any courier company, BY JAWAHER is not responsible for any lost or unreceived shipments.
  • BY JAWAHER is not responsible if the client chose the wrong size. Please check your size before making an order.

 

Buying Policy

  • Full name, address, correct phone number and email to be provided by the client so that the order can be delivered by the courier. 

 

Privacy Policy

  • This privacy policy is applicable to all of BY JAWAHER’s customer using platforms including BY JAWAHER’s website, www.byjawaher.com.
  • This Privacy Policy may be subject to change from time to time. The current version of this Privacy Policy is posted online by BY JAWAHER.
  • Your continued use of the BY JAWAHER’s website, application and services constitutes your agreement to this Privacy Policy, as amended from time to time. 

 

1. Your Rights 

  • You have the right to be informed of any personal data, which we may hold, or process about you.
  • You have the right to request access to the personal data, which we may hold, or process about you.
  • You have the right to require us to correct any inaccuracies.
  • You have the right to ask us to stop using your personal data for direct marketing purposes.
  • You have the right to ask us to erase your personal data or restrict the processing of your personal data.
  • You have the right to request us to transfer any personal data, which we may hold to you, or any other service provider of your choice.
  • You have the right to lodge a complaint with the supervisory authority.

Please contact us by mail at shop@byjawaher.com if you have any concern about your data.

 

2. Consent

  • By submitting data to BY JAWAHER or its agent(s) or by my using BY JAWAHER website, applications or services, you voluntarily and expressly consent to BY JAWAHER’s collection, use, sharing, processing and retention of you data in the manner set out in this Privacy Policy. 

 

3. Security

  • We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information.
  • When we collect data through the website, we collect your personal details on a secure server. We use firewalls on our servers. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding.
  • Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic and procedural safeguards in connection with the collection and disclosure of your information.
  • Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.  

 

4. Customer Declaration of Consent

  • By and in relation to your continuous use of BY JAWAHER’s site, you hereby give your permission for BY JAWAHER to analyze and use protocol data to develop and optimize their online shop.

 

5. Disclosure

  • We may disclose your personal information if we are required by law to do so or if you violate our Privacy Policy.